Introduction
This Privacy Policy explains how Lakshmi Associates (“Lakshmi Associates,” “we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you visit or use our website, https://lakshmiassociates.shop (referred to as the “Platform”).
You may browse certain sections of the Platform without registering or providing personal information. We operate within India, and your personal information may primarily be stored and processed in India.
By accessing or using our Platform or providing your personal information, you consent to the practices described in this Privacy Policy and agree to comply with applicable Indian laws relating to privacy and data protection. If you do not agree with this Privacy Policy, please refrain from using the Platform or providing your personal information.
Information We Collect
We may collect personal information when you interact with us through our Platform, place an order, contact us, or use our services. This information may include:
- Full name
- Billing and delivery address
- Email address
- Mobile or telephone number
- Payment-related information, such as transaction details, UPI information, or other payment details required to process your order
- Account or login information, where applicable
- Order and transaction history
- Product preferences and interactions with our Platform
- Information relating to your browsing activity and usage of the Platform
Certain information may be collected only where necessary and with your consent. You may choose not to provide certain information; however, this may affect your ability to access specific features or services.
Information obtained through third-party services, payment gateways, logistics providers, or other integrated platforms may also be subject to their respective privacy policies.
Please be cautious of fraudulent communications claiming to represent Lakshmi Associates. We will not ask you to share confidential information such as passwords, card PINs, or authentication codes through unsolicited communications. If you receive a suspicious communication, please verify it through our official contact channels.
How We Use Your Information
We may use the information collected from you for purposes including:
- Processing and fulfilling your orders
- Arranging product delivery and shipment
- Processing payments and transactions
- Providing customer support
- Improving our products, services, and customer experience
- Managing your account, where applicable
- Sending order confirmations, updates, and service-related communications
- Providing relevant offers, promotions, and updates, where permitted
- Resolving customer complaints, disputes, and technical issues
- Detecting and preventing fraud, unauthorized activity, or misuse
- Conducting analytics, surveys, and market research
- Complying with applicable legal and regulatory requirements
- Communicating changes to our policies, services, or Platform
Where applicable, marketing communications may include an option to opt out or withdraw your consent.
Sharing Your Data
We may share your personal information with trusted parties where necessary to operate our business and provide our services. These may include:
- Our employees, internal teams, and authorized representatives
- Payment gateways and payment service providers
- Logistics, courier, and delivery partners
- Website hosting, technology, analytics, and IT service providers
- Customer support and communication service providers
- Third-party platforms integrated with our Platform
- Government, regulatory, legal, or law enforcement authorities where required by law
We share information only to the extent reasonably necessary to fulfill orders, provide services, operate the Platform, comply with legal obligations, prevent fraud, or protect our rights and users.
Data Security
We take reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and should exercise caution when sharing personal information online.
Data Retention & Deletion
We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, resolve disputes, maintain business and transaction records, or comply with applicable legal and regulatory obligations.
Where applicable, you may request deletion or correction of your personal information by contacting us. Certain information may need to be retained where required by law or where necessary for legitimate business purposes.
Anonymized or aggregated information may be retained for analytics, reporting, research, and business improvement.
Your Rights
Subject to applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction or updating of inaccurate information
- Request deletion of personal information where legally permissible
- Withdraw consent where processing is based on consent
- Raise concerns regarding the processing or use of your personal information
To exercise any applicable rights or raise a privacy-related concern, please contact us using the details provided below.
Consent
By using our Platform and providing your personal information, you consent to the collection, use, storage, and processing of your information as described in this Privacy Policy.
If you provide personal information on behalf of another individual, you confirm that you have the necessary authority or permission to do so.
Where processing is based on your consent, you may withdraw your consent by contacting us. Withdrawal of consent may affect our ability to provide certain services or features and will be handled in accordance with applicable laws.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technology, or applicable laws.
We encourage you to review this page periodically for the latest version. Where required by applicable law, significant changes may be communicated through appropriate channels.
Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact us:
Lakshmi Associates
Website: https://lakshmiassociates.shop
Email: contact@lakshmiassociates.shop
Customer Support Timing: 9:00 AM – 6:00 PM